Privacy & Cookie Policy

1. Introduction and Scope of the Privacy Policy

Welcome to Best Rabbit. This Privacy Policy explains how Best Rabbit Entertainment Ltd. ("we," "us," or "our") collects, uses, and safeguards your information when you visit bestrabbit.ca and play our social casino games. We are committed to protecting your privacy while providing a premium, 100% free entertainment experience. This policy applies to all visitors, whether playing as guests or registered users. By accessing The Velvet Warren, you agree to the practices described in this document. If you do not agree, please refrain from using our services.

2. Information We Collect (Guest vs. Registered)

We minimize data collection to ensure your privacy. The information we gather depends on how you choose to interact with our platform.

Guest Players: If you play as a guest, we do not collect personally identifiable information such as your name or email address. We only collect non-personal, aggregated data related to your gameplay session (e.g., games played, virtual balance changes) which is stored locally on your device via browser storage to maintain your session.

Registered Users: If you choose to upgrade your account to save progress across devices, we collect the basic information you provide during registration: your email address and a secure, hashed password. We do not require or collect real names, physical addresses, or any financial/payment information, as our games are strictly free-to-play.

Automated Data: Regardless of user type, our servers automatically record standard log data such as IP addresses, browser types, device types, and access times for security and operational monitoring.

3. How We Use Your Data for Social Gaming

The data we collect is utilized strictly to facilitate and improve your social gaming experience. Specifically, we use your information to:

• Maintain your virtual Velvet Sparks (VSP) balance and game progress.
• Authenticate registered users and secure accounts.
• Analyze gameplay trends to optimize and develop new games.
• Respond to your concierge support requests.
• Ensure the technical stability and security of our platform.

We do not use your data for real-money gambling profiling, as we are solely an entertainment platform.

4. Cookie Usage and Tracking Technologies

Best Rabbit uses cookies and similar local storage technologies to function properly. We categorize our cookies as follows:

Essential Cookies: These are required for the website to operate. They handle tasks like session management, remembering your guest balance locally, and applying your age verification status. Without these, the site cannot function.

Analytical Cookies: We use minimal, anonymized analytics to understand how users interact with our games (e.g., which games are most popular). This helps us improve our platform.

You can manage or disable cookies through your browser settings; however, disabling essential local storage will result in the loss of your guest gameplay progress and balance.

5. Third-Party Service Providers and Sharing

We do not sell your personal information to third parties. We only share data with trusted service providers necessary for our operations. These include:

• Secure hosting providers that maintain our servers.
• Analytics partners (anonymized data only) to monitor site performance.

These providers are contractually obligated to protect your data and are prohibited from using it for their own independent marketing purposes. We may also disclose information if required by law or to protect the safety and integrity of our platform.

6. Data Security and Encryption Standards

Protecting The Velvet Warren from unauthorized access is a priority. We implement industry-standard security measures, including HTTPS encryption for all data transmitted between your browser and our servers. User passwords (for registered accounts) are securely hashed and salted. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. User Rights and Data Deletion Requests

You have control over your data. Depending on your jurisdiction, you have the right to access, correct, or request the deletion of your personal information.

If you are a guest player, you can erase all your data simply by clearing your browser's local storage/cookies.

If you are a registered user and wish to delete your account and associated data, please contact our concierge team at support@bestrabbit.ca. We will process data deletion requests within 30 days, entirely removing your email and saved progress from our active systems.

8. Policy Modifications and Contact Information

We may update this Privacy Policy periodically to reflect changes in our practices or operational requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.

If you have any questions or concerns regarding our privacy practices or data handling, please reach out to us at: support@bestrabbit.ca.